Effective Date: 06 September 2026 This Privacy Policy explains how L.E.A. PTY LTD (Sovaryhome) collects, uses, stores and protects your personal data when you visit sovaryhome.com, place orders or contact us. This policy complies with Australian Privacy Act, GDPR for European customers and applicable US privacy regulations.
- Information We Collect
- Personal identifiers: Full name, email address, phone number, shipping and billing address.
- Payment information: We do not store your full credit card details. Payment data is securely processed by Stripe.
- Website data: IP address, browser type, device information, cookies, site browsing behaviour, order history.
- How We Use Your Data
- Process your orders, arrange shipping, send order confirmation and tracking updates.
- Respond to your customer support enquiries.
- Send optional marketing newsletters if you explicitly subscribe; you may unsubscribe at any time.
- Prevent fraud, secure our website, and comply with legal obligations.
- Improve our product range, website experience and customer service.
Contact For privacy questions, contact us at service@sovaryhome.com, L.E.A. PTY LTD, 135 High Street, Fremantle WA 6160, Australia.
Data Sharing We will never sell your personal data to third parties. We share limited necessary data only with trusted service providers who assist our business: payment processor Stripe, shipping carriers, web hosting provider. All third-party processors are bound by data protection obligations. We may disclose your information if required by law or court order.
Cookies Our website uses cookies to improve browsing experience, remember cart contents and analyse website traffic. You can adjust your browser settings to disable cookies. Disabling cookies may affect website functionality.
Data Retention We keep your personal data only as long as required for order processing, tax and legal record keeping. After the retention period, your data will be securely deleted or anonymised.
Your Rights Depending on your location, you have rights to access your personal information, request correction of inaccurate data, request deletion of your data, withdraw marketing consent, or data portability. Submit your request via email service@sovaryhome.com. We will verify your identity before handling your request.
Data Security We use industry standard encryption and secure hosting to protect your personal information. No online transmission method is 100% secure, but we maintain reasonable safeguards to reduce data breach risk.